Caring For Your Extensions and Add-On Hair

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Prior to washing, gently comb to remove any tangles. If the hair is very tangled, use a spray-on conditioner before washing. Use a conditioning shampoo and warm water to gently work lather from the ends to the scalp. Do not scrub and always rinse hair from scalp to ends. Follow with conditioner avoiding the tape line. Gently squeeze out excess moisture using a towel and with a hair dryer on a low setting, dry the tape areas prior to drying the rest of the hair. All thermal tools should be used on a low setting to avoid scorching the hair and the tape areas should be avoided to prevent heating of the tape and slippage of the panel. Steam rollers are the safest way to curl your extensions again, avoiding the tape line. It is recommended to braid or tie your hair when sleeping; only professional stylists should cut and style your extensions; do not use colour or bleach on the extensions; keep conditioning and shine products that contain silicones away from the attachment point of your extensions as these products can cause them to slip.

  • Do not comb or brush your extensions when wet as this will put strain on the hair

  • Do not deposit colour using a high volume developer – the maximum colour that can be deposited is 2 levels

  • Do not bleach

  • Any cutting or styling should be done by a salon professional – remember, once cut, it doesn’t grow back!